Based in the South West, Hi-Tec Drains is an independent family run business founded in 1988 by Mike Willes. We have grown from a one man and his drain rod set up and we are now a fully developed business specialising in all areas of drainage surveying, repairs, installations and renewals as well as unblocking and clearing.
We utilise the latest in drainage technology alongside fully qualified and equipped engineers to provide expert drainage solutions to all your domestic and commercial needs.
Our dedicated office team is committed to offering an individual and personal approach to your drainage problems, happy to give advice from their extensive experience or to organise a call back by one of our engineers. We pride ourselves on achieving the best customer service and aim to provide rapid responses to all enquiries.
Please contact us for free on 0800 317 822 for more information on the services we can provide.
OUR PHONES ARE ANSWERED 24 HOURS A DAY
OUR CODE OF PRACTICE:
Ensure we provide great customer service and value for money
Treat your property with the utmost respect & care
Reinstate any grounds disrupted
Ensure all work is carried out in a safe and professional manner in accordance with our company code of conduct and workmanship
Inform you immediately of any complications or delays
OVER 30 YEARS OF DRAINAGE EXPERIENCE
Hi-Tec Drains is a recognised ISO 9001 quality assured firm and a member of the Federation of Small Businesses. We take pride in ensuring that our engineers undertake regular training and most have achieved their Streetworks accreditations, National Sewerage Association OS20X sewer classification training, Confined Spaces certificates as well as carrying Construction Skills Certification Skills (CSCS) cards. We are also registered waste carriers by the Environment Agency.
We offer a competitive emergency call out service 365 days a year throughout our area which covers most of the South West.
Our large fleet of fully equipped vehicles are fitted with tracker systems to allow us to excel at providing rapid response times. If you call us during office hours then we aim to be with you within 2 hours to clear your drain!